1943–Present - Manufacturer, Specialty Furniture

• Quality RTA (Ready to Assemble) furniture including drafting tables and sewing machine cabinets
• Allows us to thoroughly understand the manufacturing and supply chain process
• Leading supplier of quality sewing machine cabinets and craft tables to retailers and dealers
• Ship direct to consumer, to the warehouse, or to the store

1989–Present - Direct to Consumer Fulfillment

• Ship 28,000 parcels per day via UPS, USPS, postal consolidator, FedEx and LTL
• Manage more than 50 unique programs
• Peaked at 48,000 packages/day
• Average fill rate of 94% of shippable orders scanned within one business day of order receipt - accuracy rate of 99.94%.
• Ship orders for e-commerce sites, loyalty and reward programs, direct mail catalogs, special store orders, retail and industrial sales.

1990–Present - EDI Service Bureau

• Translate EDI to and from paper for short term, low volume vendors
• Provide complete EDI translation services by exchanging files via File Transfer Protocol (FTP). All the advantages of EDI without the expense of a translator, mapper, VAN, or EDI personnel.
• Retail, grocery, healthcare, government, industrial/commercial, MRO
• Programmed for over 240 Partners requiring EDI
• Served over 3,500 customers
• 34 different EDI Transaction Sets

1994–Present - Business-to-Business Inventory Replenishment

• Receive containers from off-shore production facilities
• De-van, inspect and palletize goods
• Ship to distribution centers, cross-dock, dynamic routing, back to store
• Follow unique shipping, packaging, labeling instructions for 45 retailers

1996–Present - Web Store Design and Management

• Design, create and maintain Yahoo ® Store web sites
• Up to 400 items, including pictures and descriptions
• Keep site fresh and register with search engines
• Provide shopping cart and credit card capabilities
• Pick, pack, ship and track consumer orders
• Provide one nexus for sales tax determination
• Coveted five-star rating with Yahoo! Stores based on timely shipments, ease of web site use and superior customer service.

1999–Present - ERP and Warehouse Management Systems

• Manage inventory requirements using JDEdwards One World.
• Provide enterprise-wide secure and select access to data needed by both inter and intra-company personnel.
• Track items and orders, at all process steps, through multiple locations
• Perform cycle counting or tag inventory count to meet client expectations
• Forecast sales and perform Distribution Resource Planning analysis
• Real time customer service access to inventory or order status, including shipment tracking
• High touch services including kit building, custom inserts, gift cards, certificate fulfillment, gift wrap, light assembly and rebate fulfillment
• Full range of standard services including returns processing, over-boxing and complete pick/pack operations.